CU Service Centers

When you can’t visit your credit union’s branch, CU Service Centers are the next best thing. CU Service Centers allow you to walk into another credit union and take care of business as if you were at your own credit union. Learn the basics of using CU Service Centers.

CU Service Center Basics

CU Service Centers are part of a network of credit unions. If your credit union is part of that network, you can use branches of any other credit union in the network - whether it’s across town or across the country. There are more than 4,000 CU Service Centers nationwide.

• Find Branches at the CU Service Center Website
• GPS Data - CU Service Centers

There are generally no additional fees for using shared branches.

How to Use CU Service Centers

Taking advantage of the CU Service Center network is pretty easy. Just walk in as if you own the place (as all credit union members do). Use the deposit slips you find inside the CU Service Center branch, and ask for help if you need it. Tellers and staff are used to helping visitors from other credit unions. Once you’re familiar with the program, you can use drive-through windows.

What to Bring

You’ll need your account number, ID, and credit union name to conduct business at a CU Service Center. If you don’t know your account number, nobody can look it up for you.

Limitations

You can get most of your needs met at CU Service Centers. However, some services (like requesting checks or closing accounts) may not be available. Ask your credit union’s customer service department before leaving the house if you have questions.