The Big Picture
First, take a deep breath and hope for the best. The larger and wiser institutions have already imagined some of the worst-case-scenarios. In many cases, you can count on the following:
- Your money is not gone
- You can still login online, write checks, and charge with your debit or credit card
- Your credit wont be ruined by late payments and snafus
Steps to Take
Be proactive. This is the most important thing you can do. Call your bank and/or visit the website. See what news they have for customers like you. You can find out what happened, what the bank is doing, and what you need to do. If you cant find anybody, try the FDIC (or CUNA for credit unions). If your institution is not FDIC or NCUSIF insured, consider finding a safer one.
Call anybody who's expecting your money. Tell them what happened and that there might be a snafu. If your mortgage comes out of your bank account automatically every month, you should call the mortgage company before there is a problem.
Get liquid -- you need easy access to cash. Dont mail checks to the bank if youll have a hard time getting the money later. If you absolutely have to, try a check-cashing or payday loan service so you can get some cash (but don't make a habit of it). During major disasters, some banks relax the rules and you may be able to cash a check for free at a bank or credit union in the area.
Protect Yourself From Future Banking Disasters
If youre suffering through a disaster now, youre probably hoping this will never happen again. Heres what you can do to make life easier in the event of a future disaster.
Keep multiple accounts. The old wisdom about not having all your eggs in one basket comes to mind. If something bad happens to one bank, your other banks will likely have averted the disaster.
Use a large institution for a portion of your savings. Smaller banks and credit unions are great, but they may take longer to recover. If you have some cash stashed at a large institution it may be easier to get your money quickly. There are a million free checking offers out there. Keep a little cash in one of those accounts and you can thank yourself later.
Link your accounts (read an example). By using online banks and free checking, you can have multiple accounts linked together. This lets you move money electronically from the institution that suffered a disaster to another institution. You dont have to physically go anywhere or wait for the mail. Remember that money is largely electronic these days take advantage of that. Your bank may be wiped out, but their website and data could live elsewhere so you can still use your money.
Find out about your banks preparedness. Ask about their disaster recovery plans. Ideally they will have multiple sites that store information and can spring into action if a main site is destroyed.
Monitor your credit. The disaster could have exposed your personal information to identity thieves and other scammers. Be wary of offers you receive following the incident. You should always monitor your credit, but now its more important. Use your free credit report from the US government to keep an eye out for suspicious activity.

