In an increasingly competitive world, some banks are forced to actually offer valuable services. It used to be that banks offered the infamous free toaster, but this week's Marketplace Money opens with a telling quote:
People aren't chasing the toasters anymore.Instead, banks are trying to find out what people need and offering it. Among other services, some banks offer a concierge service to help you switch banks and set up online bill pay (and more). Check out the podcast, or go straight to the story at Marketplace Money's website.
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